Big-Box Swindle covers what has happened to our country and briefly touches on how the big-box retailers have moved into other countries like Mexico. This section left me livid since I can imagine the suffering Wal-mart, particularly, has caused to the indigent cultures. Even Costco, who I’ve always regarded as one of the "good" boxes because they pay their employees better, ought to be ashamed of itself. Beyond that, Mitchell writes about how the big-box stores treat their domestic and overseas suppliers (not good). The way they use predatory pricing to drive their competitors out of business should be illegal and the laws should be enforced. I don't know how these people sleep at night.
The last part of the book concerns how our government at all levels has actually helped the big-boxes take over. The short-sightedness is so bad it’s baffling. But then Mitchell outlines strategies that cities have used to successfully take back control of their communities and she devotes a chapter to successful strategies that independent retailers are using to fight back. I think this book ought to be required reading for all members of city councils and planning commissions. It might even help the officials in my own city understand why they’ve been unsuccessful in their numerous attempts to revitalize downtown.
So I thought the book was really valuable and important. It’s well researched with a blend of facts, figures, legalities and case studies. It’s a little thick, but it's readable and it kept my interest. All the way through, though, I kept thinking it was missing something. I could summarize the whole book in four words: Chain = bad, Independent = good. I think there's a lot of middle ground that is completely overlooked. Mitchell isn't just against Wal-mart, she's also against shopping malls, Starbucks, and every chain business from the beginning of time (somewhere in the early 1900's). She gives illustrations so I will, too.
Case 1: One of the biggest criticisms of chain stores is that the dollars don’t stay in the community. My son’s first babysitter was a highschooler who happened to be one of my students. I was aware that her father owned several fast-food franchises here in town, but it wasn’t until we visited her house one day that I realized how well off they were. I didn’t even know that such a mansion, on such an estate, existed in my town! I don't mean to endorse fast-food chains -- I ususally avoid them because of where they source their food -- but believe me, in this case a lot of the profit stayed right here.
Case 2: Mitchell praises communities that put limits on the size of stores and limit the numbers of "formula (chain) businesses." One of my favorite grocery stores is over 100,000 square feet, a size condemned in the book, and it is an employee-owned chain. My town's beloved hardware store is locally owned, and bigger than a Home Depot. For nearly everything else, I shop at Bi-Mart, a box chain here in the pacific northwest. Bi-Mart was acquired by an out-of-state developer a while back, but the employees banded together to buy it back and now it's employee-owned, which means a couple family friends are part owners. My favorite restaurant is Burgerville, a pacific northwest fast-food chain that works hard to source their ingredients from local farmers. By Mitchell’s logic, all of these businesses are bad. Maybe I'm being a little too hard on her, but she never acknowledges a case where a box store or a chain might actually be good.
Case 3: About seven years ago, our out-of-work next-door neighbor went to a garage sale and inquired about a double-wide refrigerator. He was told that it was being sold with the business, an independent restaurant that happened to be on our neighbor’s speed-dial. So he bought the restaurant. How local is that! He changed the location and business took off. So he opened another, and another. Some are in other communities and often someone asks him if they can purchase a franchise. If he becomes a chain, does that make him a Bad Guy?
These are some of the questions that bothered me as I read Big-Box Swindle. So yes, I thought it was good and I got a lot out of it. I already knew many of Wal-mart's transgressions, but now I will also avoid Target and the like (although I'll still shop at Staples since it's so much more pleasant than being stared at by the people in the local stationery store). And I agree with most of what Mitchell said. I encourage everyone to read this book, but consider that life might not be quite so cut-and-dried as the author makes it out to be. I’ll give it 4 out of 5, and I’d love to hear some more feedback. If you'd like to read another review, check out Green Bean's right here.